FAQ

Frequently Asked Questions

Processing Time: Orders are processed within 1–3 business days.

Shipping Time: Most domestic orders arrive within 5–10 business days depending on your location and the shipping method selected at checkout.

Once your order ships, you’ll receive a tracking number via email.

As soon as your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

If you didn’t receive tracking, check your spam folder or contact us at info@nextimeon.com

All sales are final. We do not accept returns or exchanges.

Please double-check sizing and product details before placing your order.

We’ve got you covered.

If your item arrives damaged or defective:

Take a clear photo of the item and its packaging.
Email the photo along with your order number to info@nextimeon.com within 7 days of delivery.

Once verified, we’ll send a replacement as quickly as possible.

Orders begin processing quickly. If you need to make a change, email us immediately at info@nextimeon.com

We cannot guarantee changes once an order has been processed.

Please note: We are not responsible for lost or delayed packages due to incorrect addresses entered at checkout.

We strive to provide accurate images and descriptions. However, colors may vary slightly depending on your screen or monitor settings.

Yes. All payments are processed securely through our payment provider. We do not store credit card information on our servers.

Shipping availability depends on your location. Available shipping options will appear at checkout.

We’re here to help.

Email us anytime at info@nextimeon.com and we’ll get back to you as soon as possible.